If you are experiencing problems with the software, remember to always refer to firstname.lastname@example.org for system health status updates. We will keep our clients up to date on issues, when a problem has been detected and a resolution. You will see incident history and system metrics on the site. If you haven't already, subscribe to updates by selecting the option in the top right-hand corner and you will receive notifications.
If you have any questions, please reach out to support at email@example.com