Friendly reminder, effective today, Tuesday June 1st, 2021, TazWorks ticketing system has moved away from ZenDesk and into SalesForce. Users will need to utilize this portal to open a case and any communication. You can configure your login from an email you received and it can be accessed with SSO in your site by selecting 'Help' in the top right-hand corner.
Please read the Knowledge-Base for more information, as well as watch the demo for a visual of how it all works.
Click here for the article
Click here for the demo video